Remote Support & Monitoring
Craythorne Enterprises offers a complete and comprehensive remote support solution via a variety of remote support solutions including Team Viewer, Microsoft Remote Assistance, Citrix, Ultra Viewer, Bomgar etc.
Our offering includes SLA Support for your Home Computer, Small-Medium Business and/or Enterprise environment for your users anywhere in the world.
We offer class leading Remote Monitoring and Management included free of charge with any of our Fixed Rate SLA Offerings.
With our RMM value added offering to our contract clients you will receive the following:
- Real Time online monitoring of all the important aspect of your network systems such as CPU utilization, hard drive space, backup monitoring, software installation and much more…
- Automated resolution of general everyday maintenance task such as clearing temp files, windows logs etc.
- Instant Helpdesk Ticket Logging even if your email is down using a hotkey straight from your desktop
- Instant Remote Support for all your users from anywhere in the world
- Accurate ticket timing and reporting down to the minute
- Monthly reporting on your entire network at your fingertips
- and much more….
Download the Apple MAC Remote Support Agent
Click here to contact us for a free obligation free assessment.